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Top Brand High-Performance Double Glazed Aluminum Casement Window Louver Minimalist Design with Tempered Glass Screen
Product Description
Frequently Asked Questions
Q
How can I trust your company?
A
Hennissy is a Gold supplier with over 18 years of experience. In addition, our factory is verified by BV, TUV, AWA (Australia Windows Association), and SAI GLOBAL every year.
Q
Are you a Trading Company or a Manufacturer?
A
We are 100% a real manufacturer, and we also have a branch in Australia.
Q
How can I get an exact price quote?
A
The price is based on the buyer's specific requirements. Please provide:
1) Shop drawing / window schedule to show dimensions, quantity, and type;
2) Frame color;
3) Glass type, thickness (single, double, laminated, etc.), and color (clear, tinted, reflective, Low-E, with or without Argon).
1) Shop drawing / window schedule to show dimensions, quantity, and type;
2) Frame color;
3) Glass type, thickness (single, double, laminated, etc.), and color (clear, tinted, reflective, Low-E, with or without Argon).
Q
Do your products meet AS2047 Standards?
A
Yes, all our doors and windows comply with the AS2047 standard. Furthermore, our glass complies with AS2208, UL, and EN standards, as Australia, New Zealand, and Canada are our primary markets.
Q
What is your manufacturing lead time and MOQ?
A
Our manufacture time is 30 to 45 days after deposit and drawing confirmation. The minimum order value (MOQ) is $20,000; orders below this threshold incur an additional $800 fee for color adjustment and machine setup.
Q
What is your warranty policy, and how are issues handled?
A
A 5-year quality warranty is provided covering frame color-fastness, non-peeling, and proper operation of hardware under normal use, alongside a 50-year warranty for German hardware. For verified quality issues, replacements are sent immediately via international courier (or within 10-15 days if parts require re-ordering).
