Q
What is the minimum order quantity (MOQ)?
The minimum order quantity depends on the specific model and customization options. Standard items generally feature low MOQ requirements to support sample testing and initial trial orders.
Q
Do you provide OEM and ODM customization services?
Yes, comprehensive OEM and ODM solutions are available, including custom branding, packaging design, color variations, and tailored technical configurations based on your specifications.
Q
How is quality control managed during production?
Quality inspection follows strict ISO standards, encompassing incoming raw material inspection, in-line process monitoring, and 100% finished product testing before packaging and dispatch.
Q
What is the estimated delivery time for orders?
Sample orders are typically processed and shipped within 3 to 7 business days, while mass production orders usually take between 15 and 30 business days depending on volume and scheduling.
Q
Which payment methods and trade terms are supported?
Standard trade terms including FOB, CIF, EXW, and DDP are supported. Flexible payment methods such as T/T, L/C, Western Union, and secure online transactions are accepted.
Q
What warranty and after-sales support do you offer?
All products are backed by a comprehensive standard warranty covering manufacturing defects, complemented by dedicated technical support and swift replacement parts service.